Simpati
SimPATI is pre-paid cards (pre-paid) of Telkomsel. Users are not charged a monthly subscription (abodemen), if the pulse discharged by simply using the recharge voucher with a value of a particular pulse.
Far has issued simPATI 4 kinds, namely:
- SimPATI Phase 1 (July 1997): not rechargeable, if the pulse out the card can not be used again. Pulse value 100 thousand, 200 thousand and 400 thousand.
- SimPATI Sea Games (October 1997): phase I simPATI issued in order to welcome the Sea Games, with a special design describes the branches of sport.
- SimPATI Regional (November 1997), refill pulse, apply only in specific areas (local).
- SimPATI Nusantara (now sd May 1999), refill pulse, can be used for national roaming.
SimPATI archipelago consists of the Prime Pack (Starter Pack) and refill Voucher:
- Initial package contains a SIM card and voucher Prime.
- Refill Voucher: a voucher that can increase the credit score credit in accordance with its value. Charging is carried out after charging the prime vouchers.
Numbering:
Numbering simPATI distinguished from kartuHALO Archipelago, which consists of 11 digits: XXXXX XX 0812.
To obtain these products there are no special requirements. Starter pack and vouchers can be purchased at GraPARI, Internet (http://www.telkomsel.com) /, Partner Dealer, Fuji Image Plaza, ATM BCA, BNI, Phone Banking, petrol stations and post offices throughout Indonesia.
In the case of charging vouchers, there are 3 (three) ways to do that is physical voucher, ATM (Automated Teller Machine) and autoreload.
The terms of simPATI
There are some terms and conditions on simPATI accompanying special, is as follows:
- Window period: the active, the user can make calls in accordance with the existing credit and receive calls active period duration depends on the value of vouchers used.
- Grace period: refill time, the user can only receive calls even if pulse is still there. To simPATI that roaming can only receive calls if the pulse is still enough.
- Expired: if this period ends without a refill is then broken and the card will not be refilled.
- Window Blocking: Charging error code 14-digit toll to 10 times during the active period, the card is blocked and can not be returned refill
- Grace Blocking: Charging error code 14-digit toll to 10 times at the time of refill, the card is blocked and can not be returned refill
- For lost cards, do not do blocking and replacement
Other
SimPATI Nusantara has some special access number to the user ease and comfort. The number of Special Access Number and Toll Free Number Toll Free Public Access. Special Access Number Toll Free particular functioned as a utility simPATI Archipelago. Meanwhile, the Tax Toll Free Public Access to be given direct access to certain services when in an emergency.
PIN Unblocking Key (PUK)
Is a secret code (password) is personal which consists of 8 digits to open the card from the input dibloking the wrong PIN three consecutive times. PUK may be asked to Customer Service with the number cards (ICCID).
Charging PULSA
Makes it easy for the user to perform charging simPATI pulse whenever desired.
Design attractive vouchers, so it can be a gift or collection.
Easy to get anywhere, without having to be a certain bank customers.
Service Outlet:
Vouchers can be purchased at various places such as: GraPARI, Fuji Image Plaza, Telkomsel dealers, gas stations, post offices, taxi companies and public places other.
Nominal available: Voucher 100,000 and 150,000.
Autoreload / AUTOREFILL
SimPATI pulse charging service automatically (non-physical), which can be done either through GraPARI Telkomsel and several banks that have been working with Telkomsel.
For users simPATI provide facilities to perform pulse charging themselves without having to enter the code number into the cell phone pulses.
Phone Banking
Cooperation between Telkomsel with the Bank that allows the user to perform charging simPATI Vouchers are automatically reset on the phone to the bank, and payment via credit card or debit account.
Customers can easily, quickly obtain practical and simPATI voucher.
Currently the bank has been cooperating for this service is Bank BNI, BCA and Bank Niaga
SMS Mobile Banking
A collaboration between Telkomsel with the Bank that allows the user to perform charging simPATI re voucher, money transfers, account info, etc. by using the SMS platform with customer service can be easy, practical and quick to refill simPATI.
Currently the bank has been cooperating for this service are Bank Mandiri, Bank Buana Indonesia, and BNI.
Migration simPATI
Services provided for users who want to switch simPATI to kartuHALO with the same number as before, and without cost.
Here are all the Feature and Value Added Service (VAS) which are both in kartuHALO and simPATI:
Veronica
VERONICA or Voice Response and Info Care is a feature that works like a personal answering machine. Any missed calls will go straight into private answering machine. Greeting given to a personal greeting from the standard greeting or Telkomsel. After entry into the greeting, callers can leave a message. By accessing Veronica via 222 numbers, customers can still listen to the messages conveyed by friends or relatives. The service is automatically provided to all customers kartuHALO. To change the status of active or inactive: Press * 222 # to activate and # 222 # for non-active.
SMILE
SMILE or Short Messaging and Info Line is a feature that offers another alternative for customers to communicate via short messages written.
Not all overseas operators receive SMS from Telkomsel. This is due to the lack of readiness of the parties to establish cooperation Telkomsel SMS Interworking (AA19) with these operators.
The current conditions are Telkomsel customers can receive SMS from the customer such operators, but can not send SMS to customers such operators.
Calipso
Calipso or interpersonal Calling Line is a feature to find the caller's cell phone screen. The caller's name will appear on the screen when the customer had previously entered into the name in the Phone Book memory device (see how to use their mobile phone). However, if it has not entered a name, only the caller's number will appear on the screen.
With this feature the benefits to be gained from the user is able to quickly take a decision to answer or not answer the calls received.
CALL WAITING & HOLD
Is a feature that allows subscribers can still receive calls while he was in talks. However, discussions with both the caller can not be done simultaneously. As currently discussing with one caller, another caller in a position to wait (hold).
The emergence of the caller when the customer is in talks marked by a beep and the phone screen will display the caller's number or name with the description "waiting".
Multiparty CALL
Is a feature that allows customers to talk to more than 1 (one) number at the same time. This feature can be used to conduct a conference call up to five (5) 6 (six) orangnomor.
With this feature a customer convenience by saving time to engage in talks with some people and facilitate the coordination of the work.
IDD (International Direct Dialing)
SLi or International Direct Line (IDD Call) is a feature that allows customers to be able to use a cell phone to direct calls overseas.
TELKOMsave VoIP 017
VoiP, or Voice over Internet Protocol is the voice telecommunications services (telephony) through a network of Internet Protocol (IP)-based to packet switches.
This service is a joint venture TELKOMsave Products from PT. Telkom, which acts as a provider of international interconnection facility with PT. Telkomsel, similar to IDD 001 service and 008 SLI.
Dualband
Dual Band BTS BTS is well out in the GSM frequencies 900 and 1800. With bandwidh frequency of 7.5 MHz to 900 MHz and 7.5 for the frequency of 1800, the SingTel has a 15 MHz for the entire GSM.
By merging operations TelkomMobile to Telkomsel, the total bandwidth which is operated by SingTel to 30 MHz.
Priority use of the network with DUAL-BAND system is the area that has a traffic density that can exceed the capacity provided by the GSM-900 system. Thus, customers who use DUAL-BAND phone will actually benefit, because it automatically in-hand-over to the network with GSM-1800 system when the traffic in the area there. The movement is very smooth with no felt and did not affect the pentaripan. For example the location with the level of high traffic density, among others in the area around the Golden Triangle Brass, shopping malls and business centers in Jakarta.
Caroline (Customer Care by On-line)
Service Customer Service 24 hours a day via telephone for customers Telkomsel, which can be accessed via fixed or mobile phone.
Customers can get information and services anywhere Telkomsel in Indonesia for 24 hours and 7 days a week, easily and quickly.
- CAROLINE can be accessed directly from the phone by pressing the number 111 (kartuHALO) and 116 (simPATI) toll free.
- Services provided include: information about the network, products, invoices and payments, pre-sales, customer education, complaints and other matters related to Telkomsel.
- We have 34 (empattiga) call center located in Jakarta, Bandung, and Medan Surabaya.dan. All incoming calls will be routed to a nearby call center.
Far has issued simPATI 4 kinds, namely:
- SimPATI Phase 1 (July 1997): not rechargeable, if the pulse out the card can not be used again. Pulse value 100 thousand, 200 thousand and 400 thousand.
- SimPATI Sea Games (October 1997): phase I simPATI issued in order to welcome the Sea Games, with a special design describes the branches of sport.
- SimPATI Regional (November 1997), refill pulse, apply only in specific areas (local).
- SimPATI Nusantara (now sd May 1999), refill pulse, can be used for national roaming.
SimPATI archipelago consists of the Prime Pack (Starter Pack) and refill Voucher:
- Initial package contains a SIM card and voucher Prime.
- Refill Voucher: a voucher that can increase the credit score credit in accordance with its value. Charging is carried out after charging the prime vouchers.
Numbering:
Numbering simPATI distinguished from kartuHALO Archipelago, which consists of 11 digits: XXXXX XX 0812.
To obtain these products there are no special requirements. Starter pack and vouchers can be purchased at GraPARI, Internet (http://www.telkomsel.com) /, Partner Dealer, Fuji Image Plaza, ATM BCA, BNI, Phone Banking, petrol stations and post offices throughout Indonesia.
In the case of charging vouchers, there are 3 (three) ways to do that is physical voucher, ATM (Automated Teller Machine) and autoreload.
The terms of simPATI
There are some terms and conditions on simPATI accompanying special, is as follows:
- Window period: the active, the user can make calls in accordance with the existing credit and receive calls active period duration depends on the value of vouchers used.
- Grace period: refill time, the user can only receive calls even if pulse is still there. To simPATI that roaming can only receive calls if the pulse is still enough.
- Expired: if this period ends without a refill is then broken and the card will not be refilled.
- Window Blocking: Charging error code 14-digit toll to 10 times during the active period, the card is blocked and can not be returned refill
- Grace Blocking: Charging error code 14-digit toll to 10 times at the time of refill, the card is blocked and can not be returned refill
- For lost cards, do not do blocking and replacement
Other
SimPATI Nusantara has some special access number to the user ease and comfort. The number of Special Access Number and Toll Free Number Toll Free Public Access. Special Access Number Toll Free particular functioned as a utility simPATI Archipelago. Meanwhile, the Tax Toll Free Public Access to be given direct access to certain services when in an emergency.
PIN Unblocking Key (PUK)
Is a secret code (password) is personal which consists of 8 digits to open the card from the input dibloking the wrong PIN three consecutive times. PUK may be asked to Customer Service with the number cards (ICCID).
Charging PULSA
Makes it easy for the user to perform charging simPATI pulse whenever desired.
Design attractive vouchers, so it can be a gift or collection.
Easy to get anywhere, without having to be a certain bank customers.
Service Outlet:
Vouchers can be purchased at various places such as: GraPARI, Fuji Image Plaza, Telkomsel dealers, gas stations, post offices, taxi companies and public places other.
Nominal available: Voucher 100,000 and 150,000.
Autoreload / AUTOREFILL
SimPATI pulse charging service automatically (non-physical), which can be done either through GraPARI Telkomsel and several banks that have been working with Telkomsel.
For users simPATI provide facilities to perform pulse charging themselves without having to enter the code number into the cell phone pulses.
Phone Banking
Cooperation between Telkomsel with the Bank that allows the user to perform charging simPATI Vouchers are automatically reset on the phone to the bank, and payment via credit card or debit account.
Customers can easily, quickly obtain practical and simPATI voucher.
Currently the bank has been cooperating for this service is Bank BNI, BCA and Bank Niaga
SMS Mobile Banking
A collaboration between Telkomsel with the Bank that allows the user to perform charging simPATI re voucher, money transfers, account info, etc. by using the SMS platform with customer service can be easy, practical and quick to refill simPATI.
Currently the bank has been cooperating for this service are Bank Mandiri, Bank Buana Indonesia, and BNI.
Migration simPATI
Services provided for users who want to switch simPATI to kartuHALO with the same number as before, and without cost.
Here are all the Feature and Value Added Service (VAS) which are both in kartuHALO and simPATI:
Veronica
VERONICA or Voice Response and Info Care is a feature that works like a personal answering machine. Any missed calls will go straight into private answering machine. Greeting given to a personal greeting from the standard greeting or Telkomsel. After entry into the greeting, callers can leave a message. By accessing Veronica via 222 numbers, customers can still listen to the messages conveyed by friends or relatives. The service is automatically provided to all customers kartuHALO. To change the status of active or inactive: Press * 222 # to activate and # 222 # for non-active.
SMILE
SMILE or Short Messaging and Info Line is a feature that offers another alternative for customers to communicate via short messages written.
Not all overseas operators receive SMS from Telkomsel. This is due to the lack of readiness of the parties to establish cooperation Telkomsel SMS Interworking (AA19) with these operators.
The current conditions are Telkomsel customers can receive SMS from the customer such operators, but can not send SMS to customers such operators.
Calipso
Calipso or interpersonal Calling Line is a feature to find the caller's cell phone screen. The caller's name will appear on the screen when the customer had previously entered into the name in the Phone Book memory device (see how to use their mobile phone). However, if it has not entered a name, only the caller's number will appear on the screen.
With this feature the benefits to be gained from the user is able to quickly take a decision to answer or not answer the calls received.
CALL WAITING & HOLD
Is a feature that allows subscribers can still receive calls while he was in talks. However, discussions with both the caller can not be done simultaneously. As currently discussing with one caller, another caller in a position to wait (hold).
The emergence of the caller when the customer is in talks marked by a beep and the phone screen will display the caller's number or name with the description "waiting".
Multiparty CALL
Is a feature that allows customers to talk to more than 1 (one) number at the same time. This feature can be used to conduct a conference call up to five (5) 6 (six) orangnomor.
With this feature a customer convenience by saving time to engage in talks with some people and facilitate the coordination of the work.
IDD (International Direct Dialing)
SLi or International Direct Line (IDD Call) is a feature that allows customers to be able to use a cell phone to direct calls overseas.
TELKOMsave VoIP 017
VoiP, or Voice over Internet Protocol is the voice telecommunications services (telephony) through a network of Internet Protocol (IP)-based to packet switches.
This service is a joint venture TELKOMsave Products from PT. Telkom, which acts as a provider of international interconnection facility with PT. Telkomsel, similar to IDD 001 service and 008 SLI.
Dualband
Dual Band BTS BTS is well out in the GSM frequencies 900 and 1800. With bandwidh frequency of 7.5 MHz to 900 MHz and 7.5 for the frequency of 1800, the SingTel has a 15 MHz for the entire GSM.
By merging operations TelkomMobile to Telkomsel, the total bandwidth which is operated by SingTel to 30 MHz.
Priority use of the network with DUAL-BAND system is the area that has a traffic density that can exceed the capacity provided by the GSM-900 system. Thus, customers who use DUAL-BAND phone will actually benefit, because it automatically in-hand-over to the network with GSM-1800 system when the traffic in the area there. The movement is very smooth with no felt and did not affect the pentaripan. For example the location with the level of high traffic density, among others in the area around the Golden Triangle Brass, shopping malls and business centers in Jakarta.
Caroline (Customer Care by On-line)
Service Customer Service 24 hours a day via telephone for customers Telkomsel, which can be accessed via fixed or mobile phone.
Customers can get information and services anywhere Telkomsel in Indonesia for 24 hours and 7 days a week, easily and quickly.
- CAROLINE can be accessed directly from the phone by pressing the number 111 (kartuHALO) and 116 (simPATI) toll free.
- Services provided include: information about the network, products, invoices and payments, pre-sales, customer education, complaints and other matters related to Telkomsel.
- We have 34 (empattiga) call center located in Jakarta, Bandung, and Medan Surabaya.dan. All incoming calls will be routed to a nearby call center.
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